IT Services / Process Automation
- Software development and deployment
- Process, systems and infrastructure audits, solution assessments and recommendation delivery
- Process design, mapping and implementation
- Project management, change management and training
- Cost - benefit assessments and vendor negotiations
- Weekly implementation meetings with key stakeholders
- Technology and Operations Support for your software platforms
How can our IT Services help your business
- Up to 50 transformation and change projects delivered annually
- Up to 20% Cost reduction from transformation
- 2X utilisation improvement
- 70 processes designed and implemented annually
- 80% labour hours reduction through automation
Business Advantage
Efficient processes and the right infrastructure are important foundations to reduce cost and create real competitive advantage. In addition, it will increase employees and customer satisfaction among other benefits.
Cloud and Data Security
Cloud advantages and cyber security are the most important components to get right.
Importance of modern infrastructure
An important component to maximise business potential is to have modern and reliable infrastructure, providing the right information to manage daily business needs.
Frequently Asked Questions
Our recommended support options are our managed service packages. These are monthly payments where we proactively work to keep your IT running.
Some packages include a fixed fee, where there is unlimited IT support. These packages include SLAs, so we are fast to respond to your requests. We also offer Break/Fix services with no commitment. When you have issues, you can contact us, and we will attend to it.
A service-level agreement (SLA) is a commitment between a service provider and a client. In our case, we offer SLAs based on how quickly we will respond to your request.
A managed services provider (often referred to simply as an MSP) is a company external to your business, responsible for providing IT services to you. An MSP providing Managed IT support services proactively works to maintain the technology in your business, offers onsite & remote IT support, protects your network from cyber threats, performs regular maintenance and develops business continuity solutions.
For software projects, we cater to the following platforms based on your needs
- Mobile app development (Android / iOS)
- Task Management Systems (e.g. Smartsheet)
- CRM (Microsoft Dynamics 365)
- Java and other Java-based platforms
- Website development platforms
For application support, we have historically covered a vast array of software services in the security space (Guardhouse, Trackforce), productivity suites (MS Office 365, Google Suite), and data analytics (MS PowerBI, Google Data Studio)