IT Services / Process Automation

Your business is growing, but your processes, systems and IT infrastructure haven’t kept up? We can help.
What Are IT Services?
Our Business Process Automation professionals provide tailored, reliable and practical solutions to transform your organisation. We help our SME clients with the following:   
Our IT Services offer expertise in Networking (LAN, Wi-Fi), Data Backup, Server Management, Cybersecurity, Storage (SAN, NAS), Cloud Services (AWS, Azure), VoIP Solutions (PBX), VPNs, Web Hosting & Development Services, and more.
Services and Process Automation
Signs you need our IT services
Email Management
Data Security, Emails and Cloud Management
We provide advice and support to increase data security and ensure all data and online security is up to date and managed safely. In addition, our IT services include cloud implementation and management. 
IT Helpdesk
Our IT team will provide you fast and live support to deal with any IT issues your business might face. We have expertise in cloud management and systems support to ensure minimum impact on your operations and staff. 
IT Helpdesk
Software Development and Deployment
Software Development and Deployment
We have an expert software development team that can be deployed at a moment’s notice. Our software team can provide the end-to-end software development process to deployment, and are proficient in multiple platforms, such as mobile development, CRM, and task management.
Tech. Ops and Application Support
We employ a team of tech-savvy analysts and specialists to address any gap in your tech operations. We cater to different platforms in cybersecurity, task management and data analytics.
Tech. Ops and Application Support

How can our IT Services help your business

Regardless of the size or the industry of your business, we design, document and implement tailored process solutions with continuous improvements and business excellence as the main outcome.
Transformation and change can be a challenging task and requires solid planning and implementation. We apply the right project methodology, and the proper change and communication structure, to ensure a smooth and successful transformation.
What you will learn

Business Advantage

Efficient processes and the right infrastructure are important foundations to reduce cost and create real competitive advantage. In addition, it will increase employees and customer satisfaction among other benefits.

Cloud and Data Security

Cloud advantages and cyber security are the most important components to get right. 

Importance of modern infrastructure

An important component to maximise business potential is to have modern and reliable infrastructure, providing the right information to manage daily business needs.

Frequently Asked Questions

Our recommended support options are our managed service packages. These are monthly payments where we proactively work to keep your IT running.

Some packages include a fixed fee, where there is unlimited IT support. These packages include SLAs, so we are fast to respond to your requests. We also offer Break/Fix services with no commitment. When you have issues, you can contact us, and we will attend to it.

A service-level agreement (SLA) is a commitment between a service provider and a client. In our case, we offer SLAs based on how quickly we will respond to your request.

A managed services provider (often referred to simply as an MSP) is a company external to your business, responsible for providing IT services to you.  An MSP providing Managed IT support services proactively works to maintain the technology in your business, offers onsite & remote IT support, protects your network from cyber threats, performs regular maintenance and develops business continuity solutions. 

For software projects, we cater to the following platforms based on your needs 

  • Mobile app development (Android / iOS) 
  • Task Management Systems (e.g. Smartsheet) 
  • CRM (Microsoft Dynamics 365) 
  • Java and other Java-based platforms 
  • Website development platforms 

 

For application support, we have historically covered a vast array of software services in the security space (Guardhouse, Trackforce), productivity suites (MS Office 365, Google Suite), and data analytics (MS PowerBI, Google Data Studio)