Industries We Service
We work across most industries in Australia from Construction to Cleaning, Transport to Tourism, Labour hire to Local Government, Security to Storage.
Retail and Wholesale
The retail and wholesale industry has been undergoing massive changes accompanied with challenges last years due to online shopping, increased competition, tight margins, staff shortages and rising cost of labour. The industry continues to operate under fast pace of change, disruption, complex supply chains and increasing customers’ expectations. Australian businesses haven been forced to, continuously and rapidly, adapt to get ideas to the shelves faster, increase automation, accelerate consumer engagement, and proactively plan for future trends while delivering what consumers expect today.
Our team has the strategic know-how, the operational can-do, and the practical approach to help our clients plan and implement solutions across the following:
- Growth strategy
- Digital and multi-channel excellence
- Procurement, category management, and supply chain management
- Product profitability, direct cost and overheads performance
- Inflation management
- Organisational performance
Below is a brief summary of the challenges and solutions for some of our clients in the industry:
Challenges
How we can help
Having a clear vision and a strategy in a highly competitive and constantly changing market
Developing a clear vision and a quarterly strategy plan. We conduct monthly strategy progress reviews with focus on implementing real and value-adding initiatives.
Inconsistent revenue and lack of growth
Analysing and classifying products and revenue streams. Putting active and focused sales and digital marketing strategies, supported by “A” sales and account management teams.
Low profitability
Deep dive assessment and segmentation of products, based on price, cost, profitability, demand, volume trends etc.
Digital transformation and operational excellence
Designing business processes and developing procedures, while implementing systems transformation plans across immediate, mid- and long term.
Organisational performance
Building the “Right” organisational structure with “A” team. Embracing a culture of leadership, collaboration and excellence across functions.
Construction Industry
The construction industry has performed well overall during the pandemic and came out with a strong recovery in both commercial and residential segments. While the Australian construction industry is expected to continue strong growth, businesses have been facing persistent external headwinds related to increased cost, and material and staff shortages. Additionally, operational excellence, site management and digital transformation, have never been more important, to stay competitive, and achieve growth and profitability targets.
With our capabilities and expertise in the construction industry, we help our client navigate business and project challenges across the following:
- Developing and implementing sustainable and tailored growth strategies
- Planning project activities and navigating delivery and margins challenges
- Tendering, procurement and supply chain optimisation
- Forecasting and monitoring projects’ cashflow, profitability and overall performance
- Monthly financial reporting, projects’ profitability, and overheads performance management
- Organisational, operational and site management excellence
Below is a brief summary of the challenges and solutions for some of our clients in the industry:
Challenges
How we can help
Achieving sustainable and profitable growth while navigating industry challenges
Developing and implementing quarterly growth strategies with focus on proactively planning and assessing business and projects related opportunities and risks.
Inconsistent projects pipeline and lack of growth
Implementing active and focused sales and marketing strategies, supported by “A” sales and account management teams.
Project delivery and higher cost
Develop proactive tools and structure for project planning, monitoring and reporting.
Digital transformation and operational excellence
Designing processes and procedures, and implementing technology solutions to maximise efficiency, minimise defects and reduce cost.
Organisational performance
Building the “Right” business and project structure with an “A” team and performance incentives. Embracing a culture of leadership, collaboration and excellence.
3 Steps to Overcome Challenges in the Construction Industry
Professional Services/ Law Firms/ Accounting/ Finance
The Australian professional services industry has experienced solid growth post Covid. The demand is expected to remain strong as companies focus on economic recovery, efficiencies and transformation efforts. The main types of professional services we engage with are IT, Design, Education, Legal, Accounting, and Technical Services.
While professional services firms range from small, medium to large, and provide support to clients of different sizes and industries, the underlying structural challenges remain the same. With our capabilities and expertise in the industry, we work with our clients on planning and implementing innovative and transformative solutions to add genuine value to their clients and ultimately for the business. Our expertise covers the following:
- Developing targeted and unique growth strategies with focus on efficiently addressing clients’ needs, adding real value and building long term relationships.
- Maximising staff utilisation while maintaining operational excellence.
- Building relevant technical skills and industry expertise, along with brand recognition.
- Developing up-to-date IT and digital transformation products and solutions.
- Weekly operational and financial KPIs and reporting.
- Organisational excellence – talent recruitment, retention, and compensation.
Below is a brief summary of the challenges and solutions for some of our clients in the industry:
Challenges
How we can help
Inconsistent revenue and lack of growth
Developing targeted and adaptable growth strategies to meet current clients’ needs and their top priorities. Actively investing in digital marketing along with “A” sales and account management teams.
Meeting clients’ needs in constantly changing environment
Building annual capabilities and product development plans with monthly reviews. Acquiring deeper insights of opportunities and challenges relate to clients, industries and the marketplace.
Low profitability and utilisation issues
Ensure having adaptable business and resourcing model along with clear KPIs, to smoothly adapt to demand fluctuations and minimise impact on profitability and utilisation rates.
Client relations, capabilities and operational excellence
Designing internal teams, processes and infrastructure to build a “client centric” business model by utilising organisational and operational capabilities, and continuously driving service excellence.
Organisational performance
Ongoing development of key relevant technical expertise and organisational upskilling plans with focus on building an “A” team. Fostering a culture of leadership, collaboration and ownership, with clear KPIs and incentives.
Transport and Logistics Industry
The transport and logistics industry has been turned on its head in recent years. All industry players have been forced to navigate a constantly changing environment with increased competition and price pressure, higher fuel and labour cost, drivers’ shortage, and often inconsistent and fluctuating volumes and demands.
While considered to be a very traditional industry, businesses domestically and abroad, have been forced to continuously change, adapt and innovate to stay competitive and relevant. In addition, customer expectations for digital and environmental transformation, has put added further pressures.
With our capabilities and expertise in the transport and logistics industry, we know the ins and outs of managing performance. We step in with our clients and support with the following:
- Growth strategy development, planning and implementation
- Utilisation, network and operational excellence
- Procurement, category, and supply chain management
- Profitability, direct cost and overheads performance
- Financial management and reporting
- Organisational performance
Below is a brief summary of the challenges and solutions for some of our clients in the industry:
Challenges
How we can help
Achieving sustainable growth in a highly competitive industry with constant pressure on margins
Designing annual and quarterly growth strategy plans by business unit and revenue segment. The plan is reviewed and revised on a monthly basis. Additionally, we put in place active and focused sales and digital marketing strategies, supported by “A” sales and account management teams.
Low and inconsistent utilisation due to volume fluctuations and network complexity
Analysing historical utilisation rates by business unit and service segment. Implementing monitoring and forecasting reports along with KPIs and targets.
Low profitability and cashflow issues
Deep dive assessment and transformation of business levers impacting pricing, costing, utilisation, overheads and cashflow structure.
Digital transformation and operational excellence
Designing business processes and developing procedures. Developing systems transformation plans across immediate, mid- and long term.
Organisational performance
Putting the right structure and implementing a comprehensive plan to attract, retain, train, promote and incentivise employees and drivers.
3 Steps To Grow Your Transport & Logistics Business In 2022
Security Industry
The demand for security services in Australia has peaked during Covid in some parts of the industry, while other parts have been heavily impacted due to lockdowns. Post Covid, security businesses, regardless of size, continued to face a highly competitive environment with tight margins, staff shortages, increased operating costs, and large numbers of non-complaint industry players.
The demand for security and risk management services is expected to remain strong and grow. Customers are increasingly demanding efficient, compliant and excellent solutions, while utilising the latest technology for management, communication, monitoring and response. In order to manage costs and stay competitive, businesses have been forced to invest in transformation and digital infrastructure to meet customers’ expectations and regulatory requirements.
Our team has proven expertise in transforming businesses in the security industry toward operational excellence, profitability and growth. We support our clients with the following:
- Growth strategies development, planning and execution.
- Planning resources and maximising utilisation with focus on operational excellence.
- IT, processes and systems transformation along with efficient sites operations.
- Managing profitability, direct cost and overheads performance.
- Developing weekly operational and financial KPIs and reporting.
- Organisational performance improvements.
Below is a brief summary of the challenges and solutions for some of our clients in the industry:
Challenges
How we can help
Having a growth strategy in a highly competitive and constantly changing market
Developing a quarterly strategy plan. We conduct monthly strategy progress reviews with focus on implementing real and value-adding initiatives.
Inconsistent revenue and lack of growth
Analysing and classifying services and revenue streams. Putting active and focused sales and digital marketing strategies, supported by “A” sales and account management teams.
Low profitability and resource utilisation issues
Deep dive assessment and segmentation of services based on price, cost, profitability, and demand trends.
IT, processes and systems transformation along with efficient sites operations
Designing business processes and developing procedures, while implementing systems transformation plans across immediate, mid- and long term goals.
Organisational performance
Building the “Right” organisational structure with “A” team. Embracing a culture of leadership, collaboration and excellence across functions.
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